Job Title: Counter Manager Department: Wholesale Employee Status: Full-time Location:Sacramento, CA; Santa Clara, CA; Palo Alto, CA; & Modesto, CA; North Bay, CA

Summary: 
Benefit Cosmetics is looking for spectacular sales people with personality, energy and enthusiasm that love selling cosmetics and have excellent customer service skills. If you have a sense of humor with a double dose of beauty-know-how, then we have the perfect job for you. We are looking for Counter Managers.

Essential Duties and Responsibilities:

Major Goals of the Counter Manager:

• Achieve the Benefit retail sales objectives in-store by taking positive initiative and ensuring the customer gets the best customer service and shopping experience.
• Supervise the team of beauty artists and the running of the Benefit business.
• Lead the team by example, and set the standard for Benefit within the store by following Benefit and retailer guidelines and standards.

Sales Goals:

• Achieve personal SALES GOAL on a daily basis.
• Divide Benefit sales goals effectively between Beauty Artists on a daily/weekly/monthly basis.
• Provide leadership, motivation and guidance to the Beauty Artists to ensure they:

  -Provide the best customer satisfaction and shopping experience possible.
  -Achieve sales productivity by increasing Items Per Transaction (IPT).

• Be on time for work.
• Follow store policy and procedure including opening the required number of credits set by the retailer. .

Sales and Marketing Skills:

• Sell merchandise through use of the Magic Formula and customer service.
• Develop Beauty Artists through continuous guidance in selling and perfecting Magic Formula skills, product knowledge, and customer service using the beneCELEBRITY file.
• Plan, communicate and implement regularly scheduled counter parties/events.

Stock & Merchandising:

• Communicate stock needs and Top 40 requests to maintain adequate stock levels to Planner, Buyer, Cosmetic Manager and Benefit Supervisor (based on retailer guidelines).
• Update and maintain counter to follow Benefit merchandising guidelines.
• Ensure retailer and Benefit tester guidelines are followed at counter.

Personnel Development:

• Develop a motivated team of Beauty Artists.
• Effectively communicate and recognize achievement.
• Assist in personnel related functions such as counseling and identifying development needs of Beauty Artists.
• Assist in recruiting, screening and partnering in hiring staff.

Administration:

• Maintain DBR and WBR. Forward/Fax completed weekly sales to Benefit supervisor, call in daily sales at the close of business each day

Staff Schedules:

• Meet schedule and staffing needs daily to achieve best possible sales coverage for the counter including Special Events, sick and vacation days.
• Provide the most effective coverage at counter during store opening hours. Coverage reflects the key shopping hours in the store; therefore, it is essential that nights and weekends are worked.

Qualifications: 

• Proven strong sales ability
• Flexibility regarding work hours.
• Ability to work nights and weekends.
• Can initiate and manage change in a positive manner.
• Comfortable and competent at make up application.
• Strong communication skills.
• Adept at problem solving.
• Flexible and adaptable to customer needs.
• 1-2 years management experience in the cosmetics industry

How To Apply:

Email your resume, cover letter, and/or any other relevant materials to:
starsearch@benefitcosmetics.com

Please include the job title in the subject of your email.
In your cover letter, please be sure to address the following questions:
1) The job for which you are applying
2) The date you are available to start
3) The reason you want to work with us
4) How you heard about us